NOTICE: Thank you for your patience as we work on restoring all online services. Click here for the cyber security incident information webpage.
GARFIELD CAMPUS INFORMATION HERE.
Updated 11/21/2023 2:02PM
On Friday, November 10, 2023, Glendale Community College detected a cyber security incident that prompted the college to take several Information Technology Systems offline. We immediately launched an investigation and have taken steps to secure the information systems. We apologize for the inconvenience and appreciate your continued patience and support as we work to restore operations as quickly and as safely as possible.
Systems and Services that are currently affected:
Canvas is working. If you experience any issues with the Canvas Login, try clearing your internet cache. If that does not resolve the issue, use this link for step-by-step instructions on how to reset your password. If you are still are having trouble, please contact infosec@glendale.edu. We appreciate your continued patience and support.
Note: All instructors have been directed to work with students to ensure that the current cyber security incident does not affect their grades or ability to complete a class they are currently enrolled in. If you have concerns, please work with your instructor to ensure that all necessary assignments and assessments are complete. Division chairs are also available to you as a resource.
Spring 2024 Priority Registration: Priority registration for Spring 2024 has been rescheduled for Monday, 12/4/23 through Friday, 12/15/23.  Students may now view their updated registration appointments in their MyGCC student portal.
Spring 2024 Open Registration:  Open registration for Spring 2024 is scheduled for Saturday, 12/16/23 through Sunday, 2/18/24. 
Extended Withdrawal Deadline for Fall 2023:  The deadline to withdraw from regular session 16 week classes has been extended until Monday, 11/27/23.  Students will automatically receive an Excused Withdrawal (EW) without having to submit a separate petition.
 
Financial Aid (FA) processes, including the disbursement of funds to students’ accounts, have been interrupted until further notice. FA contact hours remain unchanged. Questions can be directed to the FA call back queue, through email and at the FA front counter (Sierra Vista 3^rd Floor).
Counseling offices are currently offering some drop-in services. Be aware that counselors do not have access to electronic records or technology related services, so there will be some limitations. Appointments are temporarily unavailable due to the cyber security incident. We recognize this comes at a critical time for many students. As the technology situation improves, we will work to ensure that affected students receive priority service. Details will be released later as information technology services come back online.
The Library on the Verdugo campus remains open for its regular hours of operation. 
On November 10, 2023, Glendale Community College detected a cybersecurity incident that caused us to temporarily take certain computer systems offline. Since we first became aware of this, we commenced an investigation, and we are methodically working to determine the nature and scope of the incident.
A cyber forensics team is meticulously analyzing every element of the incident to provide us with information on what systems were impacted and how. The investigation is ongoing, and it is too early to make any conclusions regarding the potential compromise of personal information.
We are working to restore access to the involved systems as quickly as possible and will keep students and employees apprised as services are brought online.
All in-person classes are still in session. Online classes have been meeting on zoom or Canvas. Instructors are sending instructions to students.
We do not have hotspots available to lend to students. However, you are more than welcome to use your own personal hotspot to gain access to the internet on your devices. Please check with your provider as additional charges may apply.
All instructors have been directed to work with students to ensure that the current cyber security incident does not affect their grades or ability to complete a class they are currently enrolled in. If you have concerns, please work with your instructor to ensure that all necessary assignments and assessments are complete. Division chairs are also available to you as a resource.
Spring 2024 Priority Registration: Priority registration for Spring 2024 has been rescheduled for Monday, 12/4/23 through Friday, 12/15/23.  Students may now view their updated registration appointments in their MyGCC student portal.
Spring 2024 Open Registration:  Open registration for Spring 2024 is scheduled for Saturday, 12/16/23 through Sunday, 2/18/24. 
Extended Withdrawal Deadline for Fall 2023:  The deadline to withdraw from regular session 16 week classes has been extended until Monday, 11/27/23.  Students will automatically receive an Excused Withdrawal (EW) without having to submit a separate petition.
Glendale Community College • 1500 North Verdugo Road Glendale, California 91208 • 818-240-1000 • Maps

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