Refund policy

You are solely responsible for terminating your account. An email or phone request (only from the registered customer) to cancel the account to your account manager is a must and you must receive a confirmation from your account manager on the date of cancellation. The account will be considered active and would attract charges until and unless you receive a confirmation mail regarding the closure and termination of your account with us.

All of your data stored with us will immediately be archived from active servers and maybe stored with us for any future use or research purposes. We ensure you that no financial or personal data will be stored or archived or ever shared with a third party. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and we will not be charge you again for the subsequent month.

Safe Support, at its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behaviour, data theft, improper utilization of our services, using the service for PC other than the one which has been registered for use with Safe Support, among other reasons. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your PC Support Service. We will refund the services charges for the unutilized period after deducting damages if any.

Any use of software which is not legal may result in termination of your services and cancellation of your account by Justechsuppport. We strongly recommend usage of genuine software. We may not be able to provide support for free utilities available over internet, unknown applications and evaluation versions.

cSupport reserves the right to refuse service to anyone for any reason at any time and we are not obliged to give any reason to the client.

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